What Information We Hold and Why
When you open an account on 22keret, we collect your name, email address, phone number and the payment method you use — bKash, Nagad or Rocket — to process deposits and withdrawals. We record transaction references tied to your wallet so we can verify payments and
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resolve any disputes quickly. We also collect device data: browser type, IP address and session timestamps. This helps us detect unusual login activity and keep your account secure. If you contact our support team, we keep a record of that conversation so we can follow up
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accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. We retain account data for as long as your account is active and
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for a period after closure as required by applicable rules. You may request a copy of your data or ask us to delete it by writing to our privacy contact address. Availability of the platform and the scope of data obligations depend on your local law
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and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.